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Accessibility Statement

General

At The Sleepy Sloth, we are dedicated to providing an inclusive and accessible digital experience for all our customers, including those with disabilities. 

We recognize the importance of ensuring that our website is accessible to the widest possible audience and are continuously working to improve everyone's user experience by implementing relevant accessibility standards.

We understand that accessibility is a dynamic and ongoing effort. We have engaged professionals to assist and advise us in these matters, ensuring that we accommodate as many of our customers and potential customers as reasonably possible, given our size, resources, and knowledge of their needs. 

Our Commitment

We are committed to making our website accessible by following the best practices and standards as defined by the Web Content Accessibility Guidelines (WCAG) 2.1. Our goal is to adhere to Level AA of these guidelines, ensuring that our website is perceivable, operable, understandable, and robust for all users, including those using assistive technologies.

Our commitment to accessibility means:

Regular Accessibility Audits: We conduct regular audits of our website to identify and fix any accessibility issues.

  • Staff Training: We provide ongoing training to our staff to ensure they understand the importance of accessibility and are aware of best practices.
  • Inclusive Design: Accessibility is considered at every stage of our design and development process.
  • User Feedback: We actively seek feedback from our users to understand their needs and make continuous improvements.

Specific Accessibility Features

To ensure our website is accessible to as many users as possible, we have implemented a variety of features, including:

  • Screen Reader Compatibility: Our website is designed to be compatible with recent versions of popular screen readers, enabling visually impaired users to access our content seamlessly. We have tested our website with screen readers to ensure it is navigable and readable.
  • Keyboard Navigation: Users can navigate our website using a keyboard. This feature is crucial for individuals with motor impairments who cannot use a mouse. The keyboard allows users to access and operate all interactive elements, such as links, buttons, and forms.
  • Alt Text for Images: We provide descriptive alt text for all images on our website. This allows screen readers to convey the content of the images to visually impaired users, ensuring that important visual information is available to all users.
  • Text Resizing: Users can adjust the text size through their browser settings. This feature enhances readability for users with visual impairments. Our website is designed to work well with text resizing, ensuring that the content remains clear and usable.
  • Contrast and Color Adjustments: Our website is designed with sufficient color contrast between text and background to improve readability for users with low vision or color blindness. We also avoid using color as the sole means of conveying information.
  • Skip to Content Links: We offer "skip to content" links at the top of our pages to allow users to bypass repetitive navigation links and go straight to the main content. This feature is particularly helpful for screen reader users and those who navigate via keyboard.

Third-Party Tools and Plugins

Our website may use third-party tools and plugins, such as social media feeds and Google Maps, to enhance user experience. While we strive to ensure these tools are accessible, we do not have control over their structure and, therefore, cannot guarantee full accessibility for all users. We encourage users experiencing difficulties with these third-party elements to reach out to us for assistance.

Continuous Improvement

Accessibility is an ongoing process, and we are committed to regular updates and improvements. We strive to adhere to the Web Content Accessibility Guidelines (WCAG) 2.1, which provide recommendations for making web content more accessible. These guidelines are based on four principles:


  • Perceivable: Information and user interface components must be presented in ways that users can perceive.
  • Operable: User interface components and navigation must be operable.
  • Understandable: Information and the operation of user interface components must be understandable.
  • Robust: Content must be robust enough to be reliably interpreted by a wide variety of user agents, including assistive technologies.

We recognize that the range of assistive technologies is wide and varied. Therefore, our ongoing efforts include:

  • User Testing: We regularly test our website with real users, including those with disabilities, to ensure it meets their needs.
  • Feedback Loops: We establish feedback loops to address any accessibility issues reported by our users quickly.
  • Technological Advancements: We stay updated on the latest technological advancements and integrate new solutions that enhance accessibility.

Web Accessibility Partner

To assist us in our accessibility efforts, we have partnered with industry professionals to implement and maintain accessibility features. Our accessibility partner conducts regular assessments using automated tools and manual testing to ensure our website remains accessible and compliant with relevant standards. They also provide ongoing support and guidance to address any new accessibility challenges that may arise.

Disclaimer

We acknowledge that despite our best efforts, some accessibility issues may still be present. This can be due to the evolving nature of web technologies and the wide variety of assistive technologies that users may employ. We appreciate your understanding and patience as we work towards making our website fully accessible to everyone.

Providing Feedback

Your feedback is invaluable to us in our continuous efforts to improve accessibility. If you encounter any issues or have suggestions for how we can enhance the accessibility of our website, please contact us. We are committed to addressing your concerns and making the necessary adjustments to ensure a better user experience for all.

Contact Us

If you experience any difficulty accessing our website or need assistance, please reach out to us through the following methods:

When contacting us, please provide as much detail as possible about the nature of the accessibility issue you encountered, including the specific web page and any assistive technologies you were using. This information will help us address the problem more effectively and make the necessary improvements.

Privacy

We are committed to protecting your privacy. When you contact us regarding accessibility issues, you are not required to provide any personal information. However, if you choose to include your contact information, it will be used solely for the purpose of addressing your accessibility concerns and will not be shared with third parties.